Pronto Tax School Support
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Frequently Asked Questions for Customers
FAQ for Customers
47
I completed all the exams but it's still not giving me 100%, what do I do?
My IRS hours are not showing on my account.
How do I get my Certificate of Completion?
How do I use the course system?
What is your phone number / email address?
View all 47
FAQ in Spanish
0
Basic Income Tax Course FAQ
15
When are my 60 hours reported?
What do I do once I'm done with my 60 hour course?
How Do I Get an Electronic Filing Identification Number (EFIN)?
What makes Pronto Tax School 60 Hour CTEC Course Different?
How Many Videos Are Included in 60 Hour Course?
View all 15
20 Hour CTEC Course FAQ
11
When are the 20 hours reported?
Do I have to report my 20 hours to CTEC?
How do I buy the 20 hour CTEC course?
Where is the Consent to Circular 230 Requirements as shown on the Next Step videos?
When will the 20 hour course be available?
View all 11
Technical Support
1
How do I change the language in my course?
Hours Reporting
0
Business Tax Verified FAQ
0
Pronto Mentorining Program
1
Do I sign an agreement to get into the Pronto Mentoring Program?
Software
2
Where can I find software training?
I have not received my software log in
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