Pronto Tax School Support

FAQ for Customers 47

• I completed all the exams but it's still not giving me 100%, what do I do?
• My IRS hours are not showing on my account.
• How do I get my Certificate of Completion?
• How do I use the course system?
• What is your phone number / email address?

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Basic Income Tax Course FAQ 15

• When are my 60 hours reported?
• What do I do once I'm done with my 60 hour course?
• How Do I Get an Electronic Filing Identification Number (EFIN)?
• What makes Pronto Tax School 60 Hour CTEC Course Different?
• How Many Videos Are Included in 60 Hour Course?

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20 Hour CTEC Course FAQ 11

• When are the 20 hours reported?
• Do I have to report my 20 hours to CTEC?
• How do I buy the 20 hour CTEC course?
• Where is the Consent to Circular 230 Requirements as shown on the Next Step videos?
• When will the 20 hour course be available?

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Technical Support 1

• How do I change the language in my course?

Pronto Mentorining Program 1

• Do I sign an agreement to get into the Pronto Mentoring Program?

Software 2

• Where can I find software training?
• I have not received my software log in